Begin your selling journey

A Patche expert understands the local real estate market and will outline all your selling options, providing professional guidance to help you choose the best fit, tailored to your individual needs.

Our 'List Now, Launch Later' strategy

Our focus goes beyond having the biggest or most prominent ads on property portals, and it’s not just about selling your property. We are committed to providing you with a truly superior experience.

Our exclusive ‘List Now, Launch Later’ strategy offers a staged selling campaign designed to save you thousands of dollars while still securing a premium market price, all thanks to our cutting-edge proprietary technology. The process includes the following stages:

STAGE 1
Off-Market Sale

A sale here could save up to 95% of the advertising budget

STAGE 2
Pre-Market Sale

A sale here could save up to 80% of the advertising budget

STAGE 3
Coming Soon sale

A sale here could save up to 70% of the advertising budget

STAGE 4
Official Market Launch

Full campaign launch where the property is showcased everywhere

We pride ourselves on delivering exceptional face-to-face service combined with the latest cutting edge technology

Discover the ultimate real estate experience with Patche. We genuinely care; it’s not all about the money. Every interaction is handled with dignity and compassion. Our cutting-edge systems meticulously break down every transaction into a precise, step-by-step process, covering every eventuality. Each stage comprises tasks executed with perfect timing by field experts. Through significant automation, we reduce costs for our clients while elevating customer service to unparalleled heights.

We have simply outstanding automated systems

We think the very best! A bold claim we know! We have built and tested, then perfected, these systems over a 4-year period with an investment of over 2 million dollars.

  • We can use  up to 402 process task lists and DNA plans per sale
  • 1180 automated email templates for complete transparency
  • 430 automated SMS templates for transparent communication
  • Over 175 pre-filled online documents to streamline processes
  • Every task is managed flawlessly with no aspect left to chance.
 

We have incredible assistance

Each agent has a personal assistant, a marketing assistant, a vendor manager and a virtual assistant to help them with every task that is required to make your sale a success. Nothing will be missed.

Extensive use of video

Video is one of the best ways to explain your property’s benefits. Yet most agents don’t use it.

  • We leverage video and lots of it. It’s the preferred medium now
  • Amazing Walkthough Tours, Coming Soon and Listing Video’s
  • Featured on TikTok, Instagram, Facebook and  Youtube chanels.
  • Featured on property the portals to make best use of exposure
  • Many more people now prefer Youtube to main stream media

Use of social media

Everyone is on social media these days – even your potential buyer. So, why not showcase your property directly to them?

  • We encourage vendors and buyers to share new listings
  • Many people prefer social media to main stream media
  • Our sponsored posts can reach 10,000+ buyers quickly
  • Social media, TikTok, Instagram, Facebook and Youtube.

An unrivaled buyer database

We track every detail, giving us deep insight into who’s actively looking to buy in the local market – and exactly what they’re seeking in their next property.

  • 1000’s of buyers registered from all Patche Group companies
  • Each buyer is categorised with a wish list, needs and budget
  • Each buyer can update their wish list themselves as it evolves
  • Our call centre updates buyer wish list’s during feedback calls
  • Every buyer is accessible, thanks to our fully automated system
  • Buyers receive Coming Soon, Off-Market, Pre-Market and Just Listed communications for every matching property listing

Handling online property inquiry

We offer the best buyer inquiry experience possible, and we are still discovering ways to improve. Every online buyer inquiry instantly receive an automated reply to their email address and mobile phone with the following property information.

  • A full property specification list and disclosure detail
  • A Pdf of the digital brochure complete with a floorplan
  • A walkthrough video tour and the property listing video
  • The ability to submit their instant offer, sight unseen
  • The opportunity to update their wish list and preferences
  • Other ideal property suggestions that may be suitable
  • Ability to request an appraisal on a home for subject sales

…And we haven’t even spoken with them yet – An Industry first.

Inspection invitations

We use our high-tech systems to notify all matching buyers, anyone who’s previously inquired online, and our social media community about your property’s upcoming open for inspection times – well in advance.

  • We send automated home is open for inspection invitations
  • We will also send automated second inspection invitations
  • Our call centre will contact every super hot buyer personally
  • Increasing buyer turnout which helps generate competition
  • Increased competition drives demand and a premium result

Inspections

We offer the best inspection experience possible.

  • Digital check-in of all buyers at the property
  • As buyers walk in. Name, email address and phone number.
  • Agent notifications of incorrect details provided
  • The buyer is supplied digitally with a brochure and disclosure documents.
  • The buyer supplied an instant offer function
  • Inspections of the property’ scheduled inspection times.

Our follow up

It may seem unusual to say this, but we will follow up with all buyers. Unlike most agents who lack the time, our agents can focus on you because their team handles everything else.

  • Automated emails and SMS to buyers after inspections
  • Agent calls to buyers to follow up after inspections
  • Instant automated inquiry SMS sent to vendors
  • Regular and scheduled agent calls to vendor
  • Weekly market reports sent to vendors

Offer negotiation

All offers are submitted to our Offer Negotiation Process to ensure you will achieve the maximum possible premium market price that is available at that time.

  • Agent phone calls to buyers to discuss their offer and standing
  • Automated offer notifications sent to all inspections attendees
  • Automated offer notifications sent to all the property inquiries
  • Call centre calls made to buyers to discuss their offer standing
  • Multiple offer notifications sent. This ensure no one misses out
  • We are fair to all parties ensuring a premium price is acheived

The Call Centre.

Our Australian based call centre will benefit you with highly skilled and professional callers. Every buyer that has attended an open for inspection is called.

  • Their inspection feedback is added to the vendor portal
  • Every buyer’s ideal wish list is determined and updated
  • New properties that match their whish list are discussed
  • Agents are notified of urgent matters requiring attention

Market leading feedback

Patche offers vendors the ultimate transparent feedback experience through our exclusive Vendor Portal, updated live 24/7.

  • Displays all Inquiries that have been received from buyers
  • Notifications to you in real time when an inquiry is received
  • Clearly shows what each buyer has asked and requested
  • Highlights our transparent communications back to them
  • Shows the name of every single buyer who has checked in
  • Shows each buyer’s inspection rating, price and thoughts
  • Provides information on who received a contract to review
  • Displays every offer submitted and their terms/conditions
  • Shows all reference documents, images and your ad copy

Our reviews

We’re only just getting started, yet we’re already one of the top-rated 5-star agencies in you local patche!

  • We have over 167 5-star reviews on realestate.com.au alone
  • Over 2000 for the Patche Group of companies